Refund Policy
Refund & Returns Policy

We take pride in delivering high-quality Sea Moss products. Due to the perishable nature of our items, we are unable to accept returns or offer refunds once a product has been shipped.

Exceptions
Refunds will only be issued if:

The product arrives damaged

The wrong item was sent

Process
Please contact us within 48 hours of receiving your order with photos and order details.
📧 Email: acssalubrity@outlook.com

If eligible, a replacement or refund will be processed promptly.

3. Shipping Policy
Shipping Policy

We currently ship to addresses within the United Kingdom only.

Delivery Time
Orders are dispatched within 2–3 business days

Delivery typically takes 3–5 business days via Royal Mail or other tracked couriers

Shipping Fee
Flat rate: £3 per jar

Tracking
Tracking details will be provided upon dispatch (where available).

Important:
Please ensure your delivery address is correct. We are not responsible for delays or losses due to incorrect addresses.